Frequently Asked Questions

For balayage, colour correction, and full colour services, we recommend booking at least 1 to 2 weeks in advance. For popular stylists, bookings can fill up quickly, particularly on Thursdays (our late night) and Saturdays.

We welcome walk-ins where we have availability, but to avoid disappointment, especially for colour and treatment services, we always recommend booking ahead. Give us a call on (07) 3217 9225 and we'll do our best to fit you in.

We understand life happens! Please give us as much notice as possible if you need to cancel or reschedule, ideally 24 hours or more. This allows us to offer your appointment to another guest. You can call us or message us on social media to rearrange.

We offer a full range of hairdressing services including balayage, colour balancing, colour correction, foils, cap streaks, semi-permanent colour, upstyles, stylecuts and blowdrys, straightening, Olaplex treatments, men's cuts, children's cuts, hair extensions, and facial waxing. Visit our services page for the full menu.

Absolutely, balayage is one of our most popular services. Our stylists are experts in creating natural, sun-kissed results tailored to your hair type, skin tone, and lifestyle. We also offer traditional foil highlights and cap streaks.

Yes, our experienced stylists specialise in colour correction for clients who have had previous colouring that didn't turn out as expected. We'll assess your hair during a consultation and provide an honest recommendation before any work begins.

Pricing varies depending on the service, your hair length, and the complexity of the work. We believe in transparency, so please don't hesitate to call us or ask during your consultation for a quote. We pride ourselves on delivering city-quality results at fair, accessible prices.

Yes! We offer men's stylecuts and blowdrys, as well as colouring and grooming services for men. Our stylists are equally skilled across all genders and hair types.

We do! We offer children's stylecuts in a friendly, relaxed atmosphere that puts little ones at ease. We recommend booking ahead so we can ensure a calm, unrushed experience.

We work with premium brands including NAK, Ori Lab, Alfaparf Milano Professional, De Lorenzo, Olaplex, Show Pony hair extensions, and AGI One. These are all professional-grade products chosen for their quality and results.

Yes, and we'd love to help restore your hair's health. We offer Olaplex treatments and other nourishing in-salon treatments designed to repair damage, improve strength, and restore shine. Our stylists will recommend the right treatment during your consultation.

Yes, we offer hair extensions using Show Pony products, an Australian brand delivering premium quality extensions. Speak to our team about which extension type suits your hair and lifestyle goals.

Use colour-safe, sulphate-free shampoo and conditioner, avoid washing your hair in hot water, and limit heat styling where possible. We can recommend the right homecare products from our range for your specific colour and hair type.

We're located at Unit 7, 77 Oxford Street, Bulimba QLD 4171, in the heart of the fashionable Oxford Street precinct. There is street parking available nearby, and we're conveniently close to cafes and shops if you'd like to explore while you wait.

We are open Tuesday to Wednesday 10am to 6pm, Thursday 10am to 8pm (late night!), Friday 10am to 6pm, and Saturday 9am to 3pm. We are closed on Sundays and Mondays.

Absolutely, we love welcoming new guests! From the moment you walk through the door, our friendly team will make you feel at ease. We'll take time to understand your hair goals and preferences before we begin, and we'll guide you through every step of the process.

Appointment duration depends on the service. A stylecut and blowdry is typically 45 to 60 minutes. Colour services, including balayage, can range from 2 to 3.5 hours. We'll always give you a time estimate when you book so you can plan your day.

We take a thorough consultation at the start of every appointment, particularly for colour services. This ensures we fully understand your vision and can honestly advise on what's achievable given your hair's current condition and history.

We're always on the lookout for passionate, talented stylists to join our team! If you love your craft and want to work in a supportive, professional environment, visit our Join Our Team page or email us.